SHIPPING AND DELIVERY

Luca Tonarelli Jewelers ships upon confirmation of payment. Because of this system, the client can be certain that the financial transaction will only take place after the effective presence of the product has been verified, and the perfect conformity of the product to Luca Tonarelli Jewelers’ historically-offered quality standards has been confirmed. This guarantee could not be offered if payment were accepted automatically at the moment the order is placed.

 

Shipping of the products is performed using the services of POSTEITALIANE.
Clients can choose from several delivery options: Paccocelere 3, Postacelere 1 Plus, Paccocelere 1 Plus, or Paccocelere Internazionale.


Paccocelere 3

Send packages weighing up to 30 kilograms throughout Italy.
Delivery to mailing address takes place within three days, at a flat rate of 9,10 euros.
Delivery takes place within three working days after mailing, across the national territory, from Monday to Friday.

For further details, visit http://www.poste.it/en/postali/parcels/paccocelere3.shtml

Postacelere 1 Plus
Send packages weighing up to 3 kilograms throughout Italy, at a flat rate of 10 euros.
Delivery takes place within one working day after mailing, across the national territory, from Monday through Friday.

For further details, visit http://www.poste.it/en/postali/letters/postacelere_plus.shtml

 

Paccocelere 1 Plus
Send packages weighing up to 30 kilograms throughout Italy, at a flat rate of 15,30 euros.
Delivery takes place within one working day after mailing, across the national territory, from Monday through Friday.

For further details, visit http://www.poste.it/en/postali/parcels/paccocelere1plus.shtml

 

Paccocelere Internazionale
Send packages weighing up to 30 kilograms to over 220 countries worldwide.

Tentative delivery times:
European Union countries (major destinations) within two working days after mailing.
European Economic Area countries (major destinations) within two or three working days after mailing, without accounting for customs formalities.
Rest of the world, within three or four working days after mailing, without accounting for customs formalities. Customs expenses are the client’s responsibility.

For further details and information about fees, visit www.poste.it/en/postali/parcels/int_swift_parcel_post.shtml

As soon as the pack has been sent, an email with the tracking number will be sent automatically. To follow the package’s progress, visit www.poste.it, or contact the call center at 803160.
The postal employee will deliver the ordered merchandise directly to the recipient’s home. In cases where the recipient is absent at the time of attempted delivery, the postal employee will leave a notice in the mailbox, allowing the recipient to pick up the package at the nearest post office.

For purchases of more than 100 euros, shipping is free within Italian borders, courtesy of Luca Tonarelli Jewelers.
For purchases of less than 100 euros, shipping is, instead, the responsibility of the client.

An invoice is attached to all sent merchandise. 

 


DELAYS IN SHIPPING AND DELIVERY

Every item featured on the online store is available for purchase. Nevertheless, shipping of the item can be delayed, for instance, by the tailoring of specific measurements at the goldsmith’s laboratory, or the momentary absence of an article.
The times of delivery can vary according to the destination, but these potential delays depend exclusively upon the services offered by POSTEITALIANE.